Clinical Product Specialist (Ophthalmology)

Job Description

Key Responsibilities

Provide clinical support & trouble shooting of medical equipment to healthcare professionals
Assist healthcare professionals to become familiarized with the medical equipment in terms of product features and usage
Responsible for developing, building, and strengthening long-term collaborations including distributors and healthcare professionals
Organize and conduct training to healthcare professionals to improve the benefits derived from products and/or services
Provide prompt response to product and service enquiries, and take thorough follow-up actions on outstanding issues
Communicate customer feedback on existing products and potential new product development to company
Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
Participate in case reviews – attend procedures in operating rooms of the hospital when needed
Perform field calls for the accounts and assigned territory, including being “on-call”.
Pre-Requisites (Qualifications & Experience)

Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science
Preferably with previous experience in sales / technical support on medical devices
More relevant experience will be considered for a senior role
Fresh graduates will be considered
Knowledge of the Operating Room environment is highly preferable
Able to work overtime as and when required (includes weekends)
More about Transmedic:

Transmedic – Where the world’s leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that’s passionate and driven.
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Hong Kong?

What’s your expected monthly basic salary?

How many years’ experience do you have as a Clinical Product Specialist?